Contracts, policies and renter acceptance

Your document library

Go to Settings → Fleet Documents and click Add Document:

• Document Title
• Document Type: Policy, Terms, Legal, Procedure, Rental Agreement, Cancellation Policy, Rental Policy or Other
• Content: you can use HTML tags such as <h1>, <p> and <ul>
• Active (visible to customers)
• Requires signature

Each document is versioned (v1, v2…) so you know which version a renter accepted.

Choose documents per vehicle

Vehicle → Rules & Policies → Policies & Documents. Select the documents renters must agree to before renting that vehicle.

Signatures

If DocuSign signing isn’t enabled for your fleet, documents that need a signature are accepted with a checkbox at checkout instead. To enable DocuSign e-signatures, contact support@fleet-sync.co.

On a reservation

The Contract & Acceptance panel shows whether a contract is required, plus these actions:

• Resend acceptance link: email the renter the link to review and accept your documents
• Resend contract
• Hand over
• Void contract