BOOKINGS
Payments, deposits & insurance
Take payments, hold deposits, add protection and extras.
8 articles · 16 FAQs
- 01 Connect Stripe to accept payments Link a Stripe account so customer payments go straight to your bank.
- 02 Take payment for a quote Charge a saved card or let the customer pay online.
- 03 Add charges after a booking Bill a customer for extras, damage, cleaning or late fees after they've booked.
- 04 Security deposits Choose when deposits are requested, and how to collect, hold and release them.
- 05 Mileage charges and odometer readings Charge for miles over the allowance using pickup and return odometer readings.
- 06 Saved cards and payment methods Add, set or remove a customer's card on a reservation or quote.
- 07 Insurance and protection plans Offer required or optional coverage at checkout, grouped into tiers.
- 08 Add-ons and extras Create extras like linen packs or generators, and control where they're offered.
Quick answers
Yes. Open the quote, select a saved card (or add one) and click Charge.
Connect Stripe in Settings → Merchant Accounts. Charges Enabled and Payouts Enabled must both be green.
Payments go to your Stripe account and are paid out on your Stripe payout schedule. The Transaction Log shows each deposit date.
Open the reservation → Orders & Payments → Add Charge. Add an item or custom amount and send the payment link.
Set the amount per vehicle, then choose fleet-wide when it's requested (after checkout, at check-in, manually, or disabled), the link expiry, reminders and auto-release.
Yes, if Accept cash deposits is on. Use Request Deposit → Record Cash Deposit.
Yes. Use Request Deposit → Charge hold to saved card.
Automatically, after the number of days set in Auto-release (days) under Settings → Security Deposits.
Yes. If the renter buys an insurance option with coverage type Damage Waiver, the deposit is waived.
Set the mileage fee and included miles per day on Rules & Policies. Then record pickup and return odometer readings on the reservation.
Yes. Turn on Unlimited Mileage on the vehicle's Rules & Policies tab.
Tick Required on the insurance option in Settings → Insurance.
Settings → Add-ons & Fees → Add Add-on. Set the price and unit (one time, per day, per hour or per mile) and which vehicles offer it.
Yes. Tick Hidden. Guests won't see it at checkout, but staff can add it to quotes.
On the reservation's Orders & Payments tab (or the quote), click Remove next to the card.