GET GOING · Troubleshooting
My custom domain isn't working
Common causes of custom domain and SSL problems.
- It’s only been a few hours. DNS changes can take up to 48 hours. Check progress at dnschecker.org, then click Check Status in Webpage Settings.
- Wrong CNAME name. For
book.yourcompany.com, the Name isbook, not the full domain. For a root domain, use@. - Wrong value. Copy the value exactly from the DNS Setup Guide. It’s only generated after you save your domain.
- “Too many redirects” on Cloudflare. Set SSL/TLS mode to Full or Full (strict), or switch the record to DNS only (grey cloud).
- You entered
https://. Enter the domain withouthttp://orhttps://.
Was this helpful?
Related articles
Can’t find what you need? Email support@fleet-sync.co