GET GOING · Troubleshooting

"Access Denied" when opening a page

Why you see Access Denied and how to get access.

Last verified For operators 1 min read

“Access Denied: You do not have sufficient permissions to access this page” means your role doesn’t include that area.

What to do

  1. Check you’re in the right fleet. Use Change Fleet on the error page, or the fleet switcher at the top of the sidebar.
  2. Ask an admin to check your roles in Settings → Users. Each role can be limited to certain regions and vehicles.
  3. Admins can add the missing permission (with Read or Modify) in Settings → Roles & Permissions.

If you’re an Admin and still see this, email support@fleet-sync.co with the page address.

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