GET GOING · Troubleshooting
"Access Denied" when opening a page
Why you see Access Denied and how to get access.
“Access Denied: You do not have sufficient permissions to access this page” means your role doesn’t include that area.
What to do
- Check you’re in the right fleet. Use Change Fleet on the error page, or the fleet switcher at the top of the sidebar.
- Ask an admin to check your roles in Settings → Users. Each role can be limited to certain regions and vehicles.
- Admins can add the missing permission (with Read or Modify) in Settings → Roles & Permissions.
If you’re an Admin and still see this, email support@fleet-sync.co with the page address.
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