GET GOING · Troubleshooting
A renter can't book certain dates
Why dates show as unavailable or are rejected.
Dates can be unavailable or rejected because:
- the vehicle is already booked, or in prep time around another booking
- the dates are blocked (vehicle Calendar or Maintenance tab)
- the stay is shorter than the minimum nights or longer than the maximum nights (Rules & Policies, or a rate plan’s pricing rules), for example “Minimum stay is 3 nights”
- the dates are beyond the Advance Booking (days) window
- delivery was chosen to an address beyond the vehicle’s maximum delivery range
- the vehicle is Inactive
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