CUSTOMERS · Customers & communication
Email sender, domains and notifications
Send email from your own domain and decide where booking notifications go.
Go to Settings → Email & Domains.
Authenticate your domain
Click Add Domain and add the DNS records shown at your domain provider. Authenticated domains improve deliverability and let you send from your own brand.
Sender addresses
- Outbound Email Address: the address emails are sent from. It must belong to one of your authenticated domains.
- Reply-To Email: where customer replies go
Where booking and quote notifications go
- Keep them in the Fleetsync inbox: notifications arrive as Inbox conversations, and nobody receives an email
- Send them to these addresses instead: notifications go straight to the people you list and no longer appear in the Inbox
- Both: the Inbox conversation is still created and the listed people also get a copy
The page tells you where a notification sent right now would go.
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