CUSTOMERS · Customers & communication

Email sender, domains and notifications

Send email from your own domain and decide where booking notifications go.

Last verified For operators 1 min read

Go to Settings → Email & Domains.

Authenticate your domain

Click Add Domain and add the DNS records shown at your domain provider. Authenticated domains improve deliverability and let you send from your own brand.

Sender addresses

  • Outbound Email Address: the address emails are sent from. It must belong to one of your authenticated domains.
  • Reply-To Email: where customer replies go

Where booking and quote notifications go

  • Keep them in the Fleetsync inbox: notifications arrive as Inbox conversations, and nobody receives an email
  • Send them to these addresses instead: notifications go straight to the people you list and no longer appear in the Inbox
  • Both: the Inbox conversation is still created and the listed people also get a copy

The page tells you where a notification sent right now would go.

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