CUSTOMERS · Customers & communication

Booking questions at checkout

Ask renters your own questions when they book.

Last verified For operators 1 min read

Go to Settings → Booking Questions. There are separate lists for Instant booking and Request to book.

Click Add question:

  • Label: for example “How did you hear about us?”
  • Type: Short text, Long text, Number or Single choice
  • Required: the renter must answer before checking out
  • Visible at checkout: turn off to hide the question without deleting it. Hidden questions show as Paused.

Use the arrows to reorder questions. Renters answer them in the order shown.

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