CUSTOMERS · Customers & communication
Booking questions at checkout
Ask renters your own questions when they book.
Go to Settings → Booking Questions. There are separate lists for Instant booking and Request to book.
Click Add question:
- Label: for example “How did you hear about us?”
- Type: Short text, Long text, Number or Single choice
- Required: the renter must answer before checking out
- Visible at checkout: turn off to hide the question without deleting it. Hidden questions show as Paused.
Use the arrows to reorder questions. Renters answer them in the order shown.
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