Plan, credit usage and invoices

Go to Settings → Plan Details & Billing. It has three tabs.

My Plan

Shows your plan, the number of included vehicles, the monthly fee and the included fee credit.

How billing works

• Your monthly plan fee includes a credit equal to the plan amount. The credit offsets the 1% platform fee charged on each reservation.
• Once your reservation fees go over the included credit, the additional 1% fees are added to your monthly invoice.
• Adding vehicles beyond your plan’s vehicle limit requires contacting support.
• Invoice totals can vary month to month based on usage.

Credit Usage

Shows total credit, used and remaining for this cycle, plus usage %. Credit resets on the 1st of each month. Recent Activity lists each reservation’s 1% service fee and how much credit it used. Credit is used in date order, so later reservations may be only partly covered once it runs out. Cancelled reservations show a reversed entry.

Billing

Manage the card Fleetsync bills (Add card or Remove) and download Invoices. Your first invoice appears once your first billing cycle closes.

To change your plan, email support@fleet-sync.co.